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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zoe Thompson

Zoe Thompson

June 20, 2024

5  out of  5
rating by Zoe Thompson
"Couldn't be more happy with the outstanding service I received from Lisa and her team. I had a claim that I was skeptical would be covered, but the team at this office went above and beyond to make sure it was handled efficiently and effectively and it was covered! So beyond grateful for them!"
We responded:
"Thank you Zoe! We appreciate you and your business!"
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Frank Fanucchi

June 18, 2024

5  out of  5
rating by Frank Fanucchi
"Lisa McKeon is my State Farm agent, when my water heater failed and flooded my house she was there to help. She did not just pass me off to the next adjuster, she took a real interest and monitored my claim from start to finished. When my adjuster and I did not agree, she took the time out of her day to met with me in my home with my adjuster to resolve issues and fought for my best interest ( not her job ). She is no longer just my agent, she is an advocate and real friend."
We responded:
"Thank you so much for your kind words Frank! We are so glad that you were able to have a good claims experience. Like a good neighbor, State Farm is there!"
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Kathleen Alpert

April 9, 2024

5  out of  5
rating by Kathleen Alpert
"This office is always pleasant, knowledgeable and efficient. I highly recommend them."
We responded:
"Thank you Kathleen! We appreciate you and your business."
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Wasn't Me

March 23, 2024

5  out of  5
rating by Wasn't Me
"Great"
We responded:
"Thank you! "
Profile photo of Zach Estrada

Zach Estrada

March 18, 2024

5  out of  5
rating by Zach Estrada
"I was able to get my insurance very quickly and easily. The office is extremely helpful and friendly I definitely would recommend giving them a shot"
We responded:
"Thank you Zach! We appreciate you and your business."
Profile photo of Tereza Arellano

Tereza Arellano

March 15, 2024

5  out of  5
rating by Tereza Arellano
"Devon is always so helpful, friendly and professional! Thank you Devon from State Farm! ☺️"
We responded:
"Thank you Tereza! We appreciate you and your business. Good to hear Devon has given you such a great experience. "
Profile photo of Jim Yates

Jim Yates

June 1, 2023

5  out of  5
rating by Jim Yates
"Lisa McKeown has been my agent for years. She has always had my back and guided through my insurance needs since day one. She has surrounded herself with talented employees and I assure you, you will feel like family if you go with her!!"
We responded:
"Thank you Jim! We appreciate you and your business! "
Profile photo of Leslie Dailey

Leslie Dailey

May 24, 2023

5  out of  5
rating by Leslie Dailey
"Our home burned down on Sept 2021 and Devon with Lisa McKeowns office was here immediately with help and guidance. We have felt supported 1000%, every call and question answered promptly, help with paperwork, calls, printing out and delivering a 70+ page document because we didn’t have a printer yet, and even a shoulder to cry on when needed. I highly recommend Lisa’s office, she and her staff are wonderful and go far above and beyond what anyone would hope for with their insurance agent. These ladies are truly amazing at their jobs and made a horrible time a lot less traumatic for my family."
We responded:
"Thank you Leslie! We are so glad you have such a great experience during such a difficult time. We appreciate your kind words and your business! "
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Pamka Creations

April 3, 2023

5  out of  5
rating by Pamka Creations
"Office staff cares about their clients!"
We responded:
"Thank you Pam!"
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Larry Gerfen

March 17, 2023

5  out of  5
rating by Larry Gerfen
"My experience with State Farm has been awesome.they are very helpful in anything I ask.also very courteous.I have been using State Farm for many many years with no problems and have recommended many friends to State Farm.."
We responded:
"Thank you Larry! We appreciate you and your business!"
Profile photo of Tyler Fitzgerald

Tyler Fitzgerald

January 6, 2023

5  out of  5
rating by Tyler Fitzgerald
"I've always had a hard time understanding car insurance concepts, and they make it extremely easy. Through genuine, real connection, you feel taken care of and in the best hands. I had so many questions and not one went unanswered to the point where i didn't know something. I felt genuinely cared about in regards of my situation, and it's always nice when the person helping loves their job. You can tell how hard they work, and I appreciate every second of it. I'd recommend to anyone needing insurance."
We responded:
"Thank you Tyler! We like to educate our customers on insurance concepts to that you truly understand just what you have. Happy to hear you had a great experience! We appreciate you and your business."
Profile photo of Zoe Martinez

Zoe Martinez

January 6, 2023

5  out of  5
rating by Zoe Martinez
"Hands down a great team! Thank you to Trenton & others for always providing the best service ever! I wouldn't want to take my business anywhere else!"
We responded:
"Thank you for your kind words Zoe! We appreciate you and your business!"
Profile photo of Derrick Willis

Derrick Willis

January 5, 2023

5  out of  5
rating by Derrick Willis
"She was an amazing help and I would recommend her to anyone who needs help plus she keeps a smile on her face the whole time amazing worker"
We responded:
"Thank you Derrick! We are glad you had a happy experience. We appreciate you and your business!"
Profile photo of Sandi Albright

Sandi Albright

December 17, 2022

5  out of  5
rating by Sandi Albright
"Quick efficient and friendly. Very personable and great to work with!!!!"
We responded:
"Thank you Sandi! We appreciate you and your business!"
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Sierra Fender

October 28, 2022

5  out of  5
rating by Sierra Fender
"State Farm is by far the best insurance, so quick and easy. Got insurance on my new truck within 15 mins!"
We responded:
"Thank you Sierra! We appreciate you and your business!"
Profile photo of Shellie Duncan

Shellie Duncan

October 22, 2022

5  out of  5
rating by Shellie Duncan
"Lisa and her crew were able to provide us with very reasonably priced homeowners insurance for our vacation rental when other agencies could not. Chelsea is patient, pleasant and knowledgeable and Lisa works to stay on top of changes in the insurance industry. They are a great team! Highly recommend 👍👍"
We responded:
"Thank you Shellie! We appreciate you and your business!"
Profile photo of Micah White

Micah White

October 15, 2022

5  out of  5
rating by Micah White
"Very caring people. Been with them since I was 16 the whole team is family and there for you when u need them most. Highly recommend."
We responded:
"Thank you Micah! We appreciate you and your business!"
Profile photo of Jessica Brixey

Jessica Brixey

September 20, 2022

5  out of  5
rating by Jessica Brixey
"Over labor day weekend my vehicle broke down an hour away from home. There wasn't any tow company's open or if there was they weren't willing to make that drive. The lady's from state farm kept calling me about every couple of hours to make sure me and my kid were safe. Even though they couldn't get a tow the same day they were on top of it the next morning. The lady even approved extra miles to get it towed to a shop that would be able to fix it."
We responded:
"Thank you Jessica!"
Profile photo of Gavin Ball

Gavin Ball

September 16, 2022

5  out of  5
rating by Gavin Ball
"Went in for a quick question and Devon was there to help me out! She was very nice and helpful with what I needed to do."
We responded:
"Thank you Gavin! We appreciate you and your business."
Profile photo of Andria Algis

Andria Algis

September 16, 2022

5  out of  5
rating by Andria Algis
"Devon and the ladies at State Farm are always warm, welcoming and personable! They helped us sign a few papers that we were confused on for a claim and really helped the process along. Thank you guys!"
We responded:
"Thank you Andria! We appreciate you and your business."
Profile photo of Crystal Dunavin

Crystal Dunavin

September 10, 2022

5  out of  5
rating by Crystal Dunavin
"Bailee was our representative, she was awesome. She has confidence and courage. Good job."
We responded:
"Thank you for you kind words Crystal! We appreciate you and your business."
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Megan Hitchcock

July 30, 2022

5  out of  5
rating by Megan Hitchcock
"Lisa and her staff truly care about their customers. Chelsea is the best! Highly recommend them!!"
We responded:
"Thank you Megan! We appreciate you and your business."
Profile photo of Kim Eberwein

Kim Eberwein

July 30, 2022

5  out of  5
rating by Kim Eberwein
"I have had State Farm Insurance for many years and I absolutely love the Crescent City “Lisa Mckeown” office! I was recently in an automobile accident and Lisa took the time to go over all my paperwork with me. The ladies were so helpful answering all my husbands questions and concerns. All my vehicles and home insurance will be handled and cared for in this office. I wish I could give 10 stars"
We responded:
"Thank you Kim! We are so glad you had a good claims experience with us!"
Profile photo of Sybil Benton

Sybil Benton

July 13, 2022

5  out of  5
rating by Sybil Benton
"We have been using State Farm for several years now. Even after moving out of Crescent City we chose to stay with Lisa Mckeowen’s branch. Chelsea has been very helpful with our multiple business policies and auto policies. If you’re looking for a branch that cares about their customers and will keep in contact and has excellent communication then this is your place! Not only are they great with their customer service, there rates are very competitive and we are happy with all they have to offer. Thank you State Farm :)"
We responded:
"Thank you Sybil! We appreciate you and your business."
Profile photo of Tamra Fallman

Tamra Fallman

July 11, 2022

5  out of  5
rating by Tamra Fallman
"Devon always responds to my inquiries quickly and thoroughly. Everyone at Lisa McKeown's office is incredibly friendly and pay attention to service details."
We responded:
"Thank you Tamra! We appreciate you and your business."